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22 / 11 / 2023 WED 13:30 - 17:00
5-Star Hotel in Hong Kong
Event Details
Future Commerce Summit
Redefining Customer Experience for 2024
How can businesses optimise conversion and revenue with minimal effort as the Hong Kong economy progresses toward recovery? What strategies can be implemented to enhance the efficiency of marketing, customer service, and e-commerce operations when planning for the upcoming year?
Don't miss this chance to stay ahead of the competition and harness the capabilities of WhatsApp Marketing, Automated Customer Journey and Customer 360.
Join us and propel your business into a trajectory of growth and success amidst the dynamic landscape of 2024.
Key takeaways
Get to know the latest trends on Business Messaging & Ads placement from Meta
Learn the best practice of Omnichannel Marketing, OMO Sales and Customer Service Excellence from Swire Resources & Miramar Group
Experience the WhatsApp Marketing, Social CDP & Customer 360
Networking session with more than 200 corporates
Speakers
13:30 – 14:00
Event Agenda
14:35 – 15:10
15:10 – 15:40
15:45 – 16:10
16:10 – 16:35
16:35 – 17:00
Registration
Amplifying E-Commerce Transformation and Customer Satisfaction with WhatsApp
Networking Break & Refreshment
Unlocking Conversions with Omnichannel Marketing & Online-Merge-Offline Strategies
Networking & Gift Redemption
Swire Resources | Christine Tam, Senior E-commerce Manager
14:05 – 14:10
Welcome Note
Omnichat | Alan Chan, CEO & Founder
Miramar Group | Lucy Cheung, Director of Group Marketing and Corporate Communications
14:10 – 14:35
Accelerating Business Growth with Meta Business Messaging
META | Ashley Guo, Strategic Partnerships
Event Summary
Winning in Omnichannel :
Driving Customer 360 with AI-Powered Social CDP
Omnichat | Alan Chan, CEO & Founder
