© Copyright 2017-2023 Omnichat Limited
Resources
17 / 04 / 2024 WED 13:30 - 17:00
5-Star Hotel in Hong Kong
Event Details
Are you ready to revolutionise customer acquisition strategies and build unwavering brand loyalty? Join us at the Future Commerce Summit: From Customer Acquisition to Brand Loyalty, where industry experts from Meta and different brands will explore the effective ways to boost revenue and conversions with marketing, e-commerce operations, digital and IT transformations.
We will delve into the world of next-level customer engagement, where Omni-Channel Strategies and Customer-Centric Approaches command the spotlight. Discover how to harness the power of Data-Driven Marketing to create personalised customer experiences and foster profound connections with consumers along the Customer Journey.
Gain valuable insights and actionable strategies to elevate your brand and propel your business to new heights in the dynamic world of commerce.
Event Summary
The registration has been closed.
Thank you for your support.
Future
Commerce
Summit
From Customer Acquisition to Brand Loyalty
Speakers
13:30 – 14:00
Event Agenda
14:35 – 15:10
15:10 – 15:40
15:45 – 16:10
16:35 – 17:00
Registration
Boosting Conversion and Engagement: Customer Journey and Online-Merge-Offline Sales of DCH Motors
Networking Break & Refreshment
Networking & Gift Redemption
DCH Motors | Geoffrey Ng, Head of Marketing
DCH Motors | YP Chiu, Head of IT
14:05 – 14:10
Welcome Note
Omnichat | Alan Chan, CEO & Founder
14:10 – 14:35
Accelerating Growth with Meta Business Messaging
META | Layla Xu, Partner Manager, Business Messaging Platform
The Power of Social Customer Data: Unleashing Customer Insights for Omnichannel Success
Omnichat | Amy Tsui, Senior Vice President of Sales, GCR
Omnichat | Avery Tang, Regional Vice President of Customer Success
16:10 – 16:30
Vita Green | Terrence Siu, Head of IT & Group Director
Navigating Omni-channel Strategies to Elevate Customer Experiences and Sales Conversion of Vita Green
Key takeaways
Get to know the latest Facebook and WhatsApp features on Business Messaging & Ads from Meta
Learn the best practice of Omnichannel Marketing, OMO Sales and Customer Service Excellence from DCH Motors & Vita Green
Experience the WhatsApp Marketing, Social CDP & Customer 360
Networking session with more than 200 corporates