Future
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© Copyright 2017-2024 Omnichat Limited
16 / 10 / 2024
WED 13:30 - 17:00
5-Star Hotel in Hong Kong
Event Details
Unlocking Revenue Potential with Omnichannel Customer Experience
Event Summary
In today's hyper-competitive market, delivering a seamless and personalised customer journey is not just an option—it's a necessity. Discover how to elevate your customer experience and drive revenue growth by seamlessly merging digital and physical touchpoints.
Explore innovative strategies for driving product discovery, recommendations, and purchases across all channels. Gain actionable insights from industry leaders on how to leverage data-driven insights to generate higher conversion rates and boost customer loyalty.
Register now to revolutionise your customer journey!
Key Takeaways
Unlock unprecedented results with business messaging and advertising on Facebook, Instagram, and WhatsApp.
Gain practical insights from Watsons Hong Kong, Hong Kong Life, and OPTICAL 88 on implementing successful omnichannel marketing, e-commerce, sales, and customer service strategies.
Experience the power of WhatsApp Marketing, Customer Loyalty and Social Ads Optimisation.
Network with over 300 professionals from leading corporations.
Event
Agenda
13:30 – 14:00
Registration
14:05 – 14:10
Welcome Note
Accelerating Growth with Meta Business Messaging
Meta | Vicky Yiu, APAC Strategic Partnership Manager, Business Messaging
14:10 – 14:30
Harnessing Omnichannel Marketing for Seamless Acquisition and Customer Experience Excellence
Hong Kong Life | Jonathan Ko, Chief Marketing Officer
14:30 – 14:50
14:50 – 15:10
Amplifying Customer Engagement and Satisfaction through Digital Innovation
OPTICAL 88 | Andrea Chan, Digital Marketing Manager
15:10 – 15:15
Group Photo
16:10 – 16:30
16:30 – 17:00
Gift Redemption
15:15 – 15:45
Break & Refreshment
15:50 – 16:10
The Future of Customer Experience: AI, Social Data, Personalisation and Loyalty
Omnichat | Alan Chan, CEO & Founder
Leveraging Digital Solutions to Hack Growth in O+O Retail Model
Watsons Hong Kong |
Prolog Leung, Online Business Director
Speakers
Meta
Watsons Hong Kong
Hong Kong Life
OPTICAL 88
Omnichat
The registration has been closed.
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