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Its a shared challenge for many ecommerce brands across Thailand: customer drop-off right at the point of purchase. Whether shoppers leave items stranded in online shopping carts, abandon unpaid orders, or exit physical retail stores without buying, potential revenue is constantly slipping through the cracks.
In this webinar, we provide actionable strategies to turn chat channels—especially LINE OA—into a primary revenue engine. You will learn proven techniques to bridge digital ads, e-commerce stores, offline physical locations, and third-party marketplaces directly into your direct-to-consumer chat ecosystem. Learn how to track full campaign attribution, measure true ROI, and build a lasting, owned customer list for repeatable sales growth.
25 พฤศจิกายน 2569, Wednesday | 2:30 - 3:30 PM
Online Webinar
Omnichat
Leverage LINE & Meta
for conversion boosting
Suvida Chira
Principal Business Development
Manager
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Ads → Chat
Track every customer seamlessly from Ad ID to Order ID for better sales insight
Playbook 1
เกือบซื้อ…แล้วหายไป! ปิดยอดขายที่กำลังหลุดมือผ่านแชท — จาก Ads, E-Commerce, หน้าร้าน ถึง Marketplace
Key Highlights (Why Attend?)
✅ Learn how to plug profit leaks across all consumer touchpoints—from paid social ads to marketplace storefronts.
✅ Bridge the gap between marketing campaigns and revenue by tracking every customer from initial Ad ID down to final Order ID.
✅ Turn anonymous marketplace and physical store buyers into your brand’s own private LINE customer database.
✅ Implement automated, high-converting follow-up sequences on LINE OA that bring high-intent shoppers back to checkout.
✅ Discover how to use control groups and custom campaign tagging to accurately measure incremental sales driven by chat marketing.
5 Actionable Playbooks Covered
Abandoned Cart & Unpaid Orders
Automatically follow up abandoned carts and entice them with further offer
Playbook 2
In-Store → Chat
Turn store browsers into actual buyers
Playbook 3
Marketplace & Retail → Your Own Customers
Convert marketplace and retail buyers into your database to drive repeat direct sales.
Playbook 4
Track Every Campaign
Leveraging digital coupon, tags and actions to track customer behaviour and how it affects total revenue generated
Playbook 5
Our Speaker
